Psychological Services

See real benefit from the comprehensive psychological support services offered by our trained professionals.

We offer a range of services designed to help our clients take control of their thoughts and feelings, and learn skills that empower them to move in a bright direction towards optimal mental health and wellbeing.

We pride ourselves on teaching and instilling in our clients tools and strategies that they can use life-long to find the joy in each and every day.

Services Provided

Assessment

An assessment is an in-depth evaluation of how a person thinks, feels, and takes in information.

They help us understand how a person is currently functioning and can assist with predicting future behaviours. Through an individualized battery of assessment instruments, we will help you to better understand your learning or mental heath profile.

An assessment can be viewed as a comprehensive roadmap to treatment. It’s a first step to understanding the tools and strategies that will help you overcome your challenges to move in a bright direction.

Treatment

Treatment is an integrative process that involves helping you learn and apply the tools to be in charge of your thoughts and emotions.

We use evidence-based interventions in treatment and management of anxiety, depression, ADHD and executive functioning impairments, autism spectrum disorder, social difficulties, parent-child relationship, and sleep disturbances. 

Our treatment sessions focus on a skill-based model where we teach you to understand your challenges and the tools needed to master them. While we can’t promise that you’ll never have challenges again, we can equip you with the tools and understanding needed to effectively deal with them when they arise.

Telepsychology

During the recent pandemic, a strong need emerged for people to access support for their emotional and mental health needs remotely rather than in person. Thankfully those times are now behind us, but the option for virtual support remains helpful in a wide range of circumstances.

For treatment, we offer telepsychology sessions in a secure, virtual setting that can easily be accessed via your computer or mobile device. Telepsychology offers a unique, location-flexible approach to treatment sessions that allows us to focus on and address nearly everything we would during an in-person session. 

For assessment, initial intake and feedback meetings can be completed effectively in a virtual format, but some assessment activities will require in-person appointments.

Areas of Expertise

ADHD & Executive Functioning Challenges

ADHD is an executive functioning challenge that negatively impacts an individual’s ability to fight off distractions, inhibit their impulses, sustain attention, hold in mind multi-step pieces of information, and persist on tasks. Organizational and time management difficulties are also common.

These challenges are magnified by an individual's perception of a task. While an individual with ADHD may demonstrate a keen ability to hyper-focus on tasks of high preference, low preference activities create a significant obstacle for them.

We believe that both assessment and treatment are key to the success of an individual with ADHD. By identifying the specific ADHD symptoms an individual is contending with, we can create a plan to identify the most useful executive functioning strategies to help them overcome their challenges.

Anxiety

Anxiety is an increasingly common challenge facing our children, youth, and young adults. There are many different forms of anxiety, including social anxiety, performance anxiety, separation anxiety, generalized anxiety, specific fears, perfectionism, as well as obsessive compulsive tendencies.

Though the experience of anxiety in and of itself does not always indicate a greater challenge, anxiety that leads to avoidance, panic and impairs one’s ability to think and act with logic is.

We apply cognitive behavioural therapy techniques to help individuals experiencing anxiety understand how to be mindful of, identify, challenge, and face their anxious thoughts. Relaxation and self-soothing techniques are also a fundamental part of anxiety management. Individuals will learn how to control their anxiety rather than let their anxiety control them.

Depression

Experiencing sadness is a common human emotion. There are many life situations that lead an individual to experience a low mood or depressed feelings. For some individuals, however, the experience of sadness can take over their thoughts and lead them to experience feelings of hopelessness and helplessness.

People contending with depressive symptoms often experience cognitive distortions which prevent them from thinking with logic, which can ultimately keep them in a negative mental state.

We use proven and effective cognitive behavioural techniques to help individuals identify cognitive distortion and learn to reframe the way they think or perceive their life.

Learning Abilities

It’s not uncommon for individuals to experience difficulties in their reading, writing or math skills at various points throughout their schooling. For some, however, these challenges are persistent and begin to impair their ability to learn and take in information in the classroom setting.

Many who experience learning disabilities often have average to above-average intellectual abilities, yet display significant impairment in one or more academic areas. When not addressed, learning disabilities can start to negatively impact an individual’s self-esteem and can lead them to adopt a negative self-image.

We are skilled in psychoeducational assessments to identify the presence of any learning disabilities. If any are diagnosed, we will work with you to develop an action plan for remedying them and provide support during the process.

Giftedness

Giftedness is defined by intelligence scores in the top five percent of the general population. There are numerous indicators of giftedness, including innovative problem-solving skills, sophisticated language skills, early reading skills, the ability to form connections between various concepts, highly developed memory skills, and leadership skills.

Children who are gifted are often eligible for specialty education programs. These programs are key to ensure that the unique needs of gifted learners are met within the educational setting. Our team is knowledgeable with the local services and programs to support gifted students and can help you navigate the options.

We have extensive experience in intellectual assessments and understand the process involved in identifying gifted learners. We will help identify your child’s unique learning strengths and potential, and give you advice on steps you can take to ensure their educational needs are met.

Autism Spectrum Disorder

Autism Spectrum Disorder (ASD) is complex neurodevelopmental disorder characterized by social, communication and sensory concerns, often associated with restricted patterns of behaviours and/or interests.

Often, individuals with ASD desire and seek out social connections but struggle to understand how they work, and how to see things from the perspective of others. This can lead them to experience social difficulties and frustration. People with ASD are often well-intentioned in their behaviours, but may struggle to pick up on and read the finer social nuances that many of us process intuitively.

Not only is our team trained in ‘gold standard’ ASD testing, we also have extensive background and experience in early intervention strategies and social skills development. We teach our clients with ASD skills that help them navigate a more fulfilling experience in the social world.

Frequently Asked Questions

A referral from your family doctor is not required. You can make an appointment by reaching out to us anytime. It is not uncommon for other professionals (i.e. educators, doctors) who work with your child/teen to recommend that they see a psychologist.

To make an appointment, you can submit your request online through our website, email or call our office. We will be happy to discuss your unique needs, determine which of our psychologists is the best fit to work with you, and schedule you an appointment for our first available opening. 

Counselling/treatment sessions are scheduled in one-hour appointments, while psychological assessment sessions are typically scheduled over a few two-hour periods. 

For the first appointment, we typically recommend a joint session with your child/teen. This will help us determine the presenting concerns and assist to establish an effective treatment plan. At that meeting we will discuss the progression of future sessions including the level of support required from parents. For younger children, parents often attend part of each session with the child, whereas teenagers may wish the have the entire session for themselves independently. We advise that parents remain available during sessions as needed to discuss how things are progressing and any new developments.

Confidentiality is a cornerstone of psychological services. We understand that for people to feel confident and free to discuss their private information, they need a place to talk without fear of the information leaving the room. When you come to your first session, your psychologist will go over the parameters of confidentiality and explain to you how your information will be kept private and confidential.

Yes! Our clinic is LGBTQ+ friendly and a transgender safespace. We work with many clients who identify as LGBTQ+ and/or transgender.

We do not provide emergency mental health care services, but there is always help available:

If you or your family member are experiencing a mental health crisis and need to speak to someone immediately, for 24-hour assistance please contact the Distress Centre Calgary at 403-266-4357 (HELP), or the Alberta-wide Mental Health Helpline at 1-877-303-2642.

If you feel you may be a danger to yourself or others or it’s an emergency, please call 911 or go to your nearest urgent care centre or hospital emergency room.

Our friendly and welcoming clinic is conveniently located in Britannia Crossing at 490, 5119 Elbow Drive SW. Our clinic is fully wheelchair accessible.

Underground Parking

Our building has ample 60-minute free underground parking for our clients. The parkade can be accessed via the alley west of our building off of 50th Ave. Simply park in one of the stalls with an orange visitor sign and register your licence plate using the QR codes for Indigo Parking. If your visit will be longer than one hour, ensure that you purchase adequate additional time for the duration of your stay to avoid getting ticketed.

Surface Parking

Additional surface parking is available in the parking lot across the road on the north side of 50th Ave (by Sunterra) for over-height vehicles or in the rare event the underground parkade is full. Simply park in the stalls designated for visitor parking, register your licence plate as directed and pay for parking if applicable. There is also some free and paid on-street parking in the area around our building.

Britannia Office Wayfinder

Unfortunately, psychological services are not currently covered under Alberta Health Care unless you seek help at a hospital or urgent care facility.

Most extended health benefit or employee assistance plans will cover all or a portion of the fees for private psychological services.

Fees for psychological services may also be claimed as a tax deductible health care expense on your income tax return.

Our rate is $240 per 60-minute hour, which is consistent with many other quality providers of psychological services within the city. Be careful when comparing rates, as many psychologists operate on a 50-minute ‘hour’. Most or all of this fee may be reimbursable by your extended benefit provider.

We accept debit, major credit cards (Mastercard, Visa, American Express), personal cheques, and interac e-transfers as payment for our services. We do not accept cash. 

We are able to direct bill or submit claims for reimbursement on behalf of our clients through the following insurers:

  • Alberta Blue Cross
  • Benefit Plan Administrators (BPA)
  • Canada Life
  • Canada Life – PSHCP
  • Canadian Armed Forces
  • Canadian Construction Workers Union
  • Chambers of Commerce Group
  • CINUP
  • ClaimSecure
  • Co-operators
  • D.A. Townley
  • First Canadian
  • GMS Carrier 49 & 50
  • Green Shield Canada
  • Industrial Alliance
  • Johnston Group Inc.
  • La Capitale/Beneva
  • Maximum Benefit
  • Medavie Blue Cross
  • MÉDIC Construction
  • People Corporation
  • Public Safety Canada
  • Royal Canadian Mounted Police (RCMP)
  • RWAM
  • Saskatchewan Blue Cross
  • Simply Benefits
  • SSQ Insurance
  • TELUS AdjudiCare
  • Unify
  • Union
  • UV Insurance
  • Veterans Affairs Canada

 

If your insurer is included in the eligibility list above, simply let our team know prior to your session so we can send you an online form to complete with your policy information. Once this is provided, we can prepare and submit the claim on your behalf. Note that once sessions have been billed, we are no longer able to submit the claim for you. Also note we are unable to coordinate multiple benefit plans on your behalf.

We are often asked if we can direct bill to SunLife or Manulife, both of which are commonly used providers. Unfortunately, neither insurer currently permits direct billing for psychological services from any provider. 

For those and other insurance companies that we are not able to direct bill or submit claims for reimbursement on your behalf, we can provide receipts that include our psychologists’ licence numbers for you to submit for reimbursement yourself.

In the event that you feel unwell or are experiencing cold/flu and/or COVID-19 related symptoms, please let us know as soon as possible and do not come into our clinic. We would be happy to hold your session virtually instead of in person if possible, or reschedule your appointment.

To help prevent the spread of illness such as COVID-19, we maintain a range of measures at our clinic to protect the safety of our clients and staff.

When arriving for your appointment, please wait in your vehicle or outside the clinic until five minutes prior to your scheduled appointment time. This helps us minimize the number of people in close contact within our office.

Please sanitize your hands upon arrival in our clinic and regularly as needed during your visit using the hand sanitizer pump bottles located at reception and throughout the clinic.

The decision on use of face masks in our clinic is at the individual discretion of our clients and staff. Clients are welcome to attend appointments without wearing face masks if they are comfortable doing so. However, if you are more comfortable continuing to wear a face mask during your session, our psychologists are happy to wear a face mask as well during their time with you. Simply let your psychologist know your preference at the start of your session.

As an enhanced precaution for the health and safety of our clients and staff, our clinic is equipped with air purification systems that use True HEPA filtration (removes 99.97% of particles as small as 0.3 microns) and UV-C technology (kills up to 99.9% of viruses and bacteria).